Processing and Delivery
For ticket orders placed listing a range of sections, your ticket order will be filled with consecutive seats within the range of the seating sections that you select. You will receive your tickets within three days of the concert date via FedEx shipment to the billing address of your credit card (upon receipt, you will know the exact seating location of your tickets). Your credit card will be charged in full at the time the tickets go on sale to the general public.
Important: A return e-mail from Absolute Tickets, which states that your credit card has been charged for your order, serves as acceptance of your offer to purchase tickets; unless you place your order using the link: "Click here if you can't find your tickets above," in which case, you will receive either a telephone call or an email confirming your order.
All sales are final. There are no refunds, exchanges or cancellations. If the event is canceled, face value only is refunded. If the event is postponed, tickets will be honored for the rescheduled date.
All orders are shipped via Federal Express to the billing address of your credit card (no exceptions). There is a $15 charge per order for Federal Express delivery, unless Saturday delivery is required, in which case a $25 charge applies. Orders noted by an asterisk ‘*’ or a hyphen '-' in the section field signifies that the tickets will be delivered to you at the latest (3) three days prior to the event. All orders received by 3:00pm EST Monday through Friday (excluding holidays) will be shipped out on the same day the order is received. Orders for events occurring greater than one week away will arrive within 3 business days from the date of purchase. Orders for events occurring within one week from the date of purchase will arrive the next business day by 7:00pm with 2 exceptions: (1) orders for events occurring the next day will arrive by 10:30am on the day of the event, (2) orders placed on Friday for an event occurring over the weekend will arrive by 12:00pm on Saturday ($25 charge applies). All shipment require a signature at the point of delivery.
Our ticket inventory is updated at different intervals during the day. Unless we have in stock the exact tickets that you ordered (or a substantially better ticket) we will not charge your credit card. There is a slight chance you may be placing an order for tickets which have already been sold. In that case we will search our extensive database for equivalent replacement tickets for that event. We will call and offer you the alternative locations before charging anything on your credit card.
Absolute Tickets will not issue exchanges or refunds after a purchase has been made or for lost, stolen, damaged or destroyed tickets. When you receive your tickets, please keep them in a safe place. Please note that direct sunlight or heat can sometimes damage tickets.
Cancelled events will only be refunded the face value of the tickets.
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